Exchange & Refund Policy

Pretentious Tee does not offer refunds for change of mind. Orders begin processing once we have received payment in full. Due to high demand, items may become unavailable even after your order has been placed. In such cases, a refund will be issued to the original payment method or via check to the address listed on the order for the amount initially paid. Refunds issued to the original payment method may take 5-10 business days to appear on your bank statement.

Exchanges are permitted within 14 days of the customer receiving the item, for items of EQUAL or GREATER value. The product you are exchanging must be in original condition. Shipping costs for exchanges are at the customers' expense. Once we receive the item back and perform an inspection we will dispatch your replacement item.

Any items that are damaged upon arrival will be exchanged for the same article, In this scenario customer must contact within 7 days of receiving the item (from date of delivery, not dispatch) and is also requested to share photos of the damaged area of the product. 

To request an exchange, email pretentious.tee@gmail.com , all exchange requests are subject to availability. Please note that exchange will need to be sent to the following address: [H No - 2789, Ward No - 19, Mahavir Jain Colony Street Number 1 Sunder Nagar, Work Place, 141007 Ludhiana Punjab, India] 

For all parcels that are refused upon delivery due to unpaid customs charges; the customer assumes full responsibility for all return costs including postal and/or shipping charges, customs charges, and handling fees.

Shipping costs are non-refundable