Shipping Policy
ORDER PROCESSING: Please allow 24 hours for order processing, subject to product availability and payment verification. Once an order has been placed, it cannot be modified or canceled. Please ensure all order details are correct before completing the checkout process. Pretentious Tee does not ship on weekends or major holidays. All orders are shipped from Ludhiana, Punjab, India.
You will receive an automatic confirmation email once your order is successfully placed. If you do not receive the confirmation within a few minutes, please check your spam or junk email folder.
Due to high demand, items may become unavailable even after your order has been placed. In such cases, a refund will be issued to the original payment method or via check to the address listed on the order for the amount initially paid. Refunds issued to the original payment method may take 5-10 business days to appear on your bank statement.
All orders are reviewed by our security team and can be canceled at any time by Pretentious Tee.
Once your order has been processed by our fulfillment team, you will receive a shipping confirmation email with tracking information.
Shipping delays may occur during special releases, major holidays, or markdown periods.
PRE-ORDER POLICY: Items marked as "Pre-order" are expected to ship upon arrival at our facility. Full payment is required at checkout for all pre-order items. Once your order has been placed, it cannot be canceled or modified. For any questions, please contact our support team at pretentious.tee@gmail.com.
SHIPPING METHODS: For orders within India, Pretentious Tee offers complimentary 14 days standard shipping..
For any additional costs, please contact your local customs office or proceed to our checkout page for a more accurate estimate.
CUSTOMER SERVICE HOURS: Monday – Saturday | 11:30 AM – 7:00 PM IST
Phone: +91 6280179983
Email: pretentious.tee@gmail.com
HOLIDAY SCHEDULE: Please note, Pretentious Tee observes the following holidays:
- Diwali
- New Year’s Day
- Independence Day
- Christmas Eve
- Christmas
LOST PACKAGES: Once proof of delivery is attached to a tracking number, Pretentious Tee is not responsible for lost, damaged, or stolen items. All risks are transferred to the courier.
For assistance with lost packages, please contact us directly.
FINAL SALE ITEMS: During sales or promotions, all sales are final. Pretentious Tee reserves the right to modify, extend, or discontinue markdowns at any time without prior notice. If an item’s price drops after your purchase, no adjustments will be made.
Feel free to adjust any specific terms or details to best suit your brand’s needs!